Cancellation Policy Limo Service – Clear Rules & Fees
When you book a luxury ride with Yaya Car Service, understanding the cancellation policy limo service is essential for a smooth and stress-free experience. Our policy is designed to be fair, transparent, and respectful to both our clients and our professional chauffeurs who dedicate their time and resources to your reservation.
Cancellation Policy Limo Service: What You Need to Know
Understanding our policy helps ensure a fair and reliable experience for everyone
Fair & Transparent
Our policy is designed to be fair, transparent, and respectful to both our clients and our professional chauffeurs.
- Clear rules with no hidden fees
- Respectful of client needs
- Protects our dedicated team
Why a Policy Is Important
Unlike ride-sharing apps, luxury limo services require advanced planning and resource allocation.
- Driver is assigned exclusively to you
- Fuel and maintenance costs incurred
- Vehicle prepared and reserved
Flexible When Possible
We understand plans change due to weather, scheduling conflicts, or emergencies.
- 48-hour notice for free cancellation
- Consideration for severe weather
- Professional handling of all requests
DFW Coverage
Serving Frisco, Plano, McKinney, and the entire DFW metroplex with reliable service.
- Local knowledge of traffic patterns
- Multiple vehicle options available
- 24/7 customer support
Our Cancellation Policy Rules
Clear guidelines to help you understand fees and deadlines
Standard Cancellation
We kindly request at least 48 hours' notice for cancellations. Cancellations made with 48+ hours notice are free of charge.
- No fees for early cancellations
- Easy to modify your booking
- Gives us time to reassign resources
Late Cancellation Fees
If you cancel with less than 48 hours' notice, a fee of 50% of the total service amount applies.
- Applies to changes 24-48 hours before pickup
- Covers preparation costs
- Includes most weather-related cancellations
Missed Appointments
If you cancel within 12 hours of pickup or don't show up (no-show), the full service amount will be charged.
- Applies to all services including airport transfers
- Drivers arrive prepared and on time
- Last-minute changes disrupt our schedule
Peak Time Policy
For high-demand periods (New Year's Eve, Super Bowl, Cowboys games, prom season), a non-refundable deposit may be required.
- Ensures commitment from both parties
- Guarantees vehicle availability
- Applies to major holidays and events
Our Commitment: When We Cancel
We never charge our clients when the cancellation is on our end
Immediate Notification
We will contact you as soon as possible if we need to cancel your ride.
Full Refund or Reschedule
You'll receive a full refund or can reschedule at no cost.
Alternative Vehicle
We'll arrange a comparable vehicle if possible.
No Charges to You
We never charge clients when cancellation is due to vehicle issues, driver emergencies, or extreme weather.
How to Cancel or Modify Your Reservation
Contact us through any of these channels to change your booking
Please include your name, booking date, and pickup time for fast service.
Frequently Asked Questions
Q: Does the cancellation policy apply to airport rides?
A: Yes. Airport transfers require early dispatch, so the same ride cancellation rules apply. We monitor flights in real time and will adjust pickup automatically for delays.
Q: What if my flight is delayed or canceled?
A: We monitor flights in real time. If your flight is delayed, we adjust pickup automatically. If canceled, we waive the fee if notified promptly.
Q: Can I get a refund if I change my mind?
A: Only if you cancel 48+ hours in advance. Cancellations within 48 hours are subject to the 50% late cancellation fee.
Q: What constitutes "extreme weather" for cancellation waivers?
A: We consider official severe storm warnings, ice storms, or other weather emergencies that make travel unsafe. Minor rain or snow typically doesn't qualify.
Our Commitment to Excellence
We appreciate your understanding of our cancellation policy
Why Customers Trust Our Policy
Clear & Transparent
No hidden fees or surprises. Our cancellation policy limo service is straightforward and fair.
Respectful of Your Needs
We understand plans change and handle all cancellation requests professionally and courteously.
Professional Team
Our chauffeurs dedicate their time to your reservation, which is why timely notice is so important.
Reliable Service
These policies help us maintain reliability and quality for all our clients across DFW.
Need to Modify Your Booking?
Call us directly for assistance with cancellations or changes
Available 24/7
For information on local business regulations, visit the City of Plano Official Website or check transportation guidelines at Dallas Cowboys Official Site for event-day policies.
Learn more about our services: Frisco limo service, Plano car service, and AT&T Stadium transportation.