Zero-Tolerance Policy Limo Service – Safety & Professionalism First
At Yaya Car Service, our zero-tolerance policy limo service is the foundation of everything we do. We believe that luxury transportation should never come at the cost of safety, respect, or professionalism. That's why we enforce one of the strictest policies in the industry regarding driver conduct, substance use, and passenger treatment.
Zero-Tolerance Policy Limo Service: Our Commitment to Your Safety
Safety, respect, and professionalism are non-negotiable in our luxury transportation service
Safety First
We prioritize your safety above all else with strict policies that ensure every driver is sober, trained, and focused.
- Pre-employment and random drug testing
- 24-hour alcohol abstinence policy
- Routine vehicle inspections
Professional Conduct
Our drivers are held to the highest standards of professionalism and customer service.
- No discrimination of any kind
- No inappropriate language or behavior
- Discreet and courteous service
Accountability
We take immediate action on any policy violation to protect our clients and maintain trust.
- Immediate suspension for violations
- Thorough investigation process
- Permanent termination for confirmed violations
DFW Coverage
Serving Frisco, Plano, McKinney, and the entire DFW metro with reliable, safe transportation.
- Weddings and proms
- Airport transfers
- AT&T Stadium events
Our Core Zero-Tolerance Rules
Clear, non-negotiable policies that ensure safety and professionalism
No Drugs or Alcohol
Our drug policy for chauffeurs includes pre-employment screening, random drug testing, and immediate suspension for any positive result. Drivers must refrain from consuming alcohol for at least 24 hours prior to any scheduled shift as part of our no alcohol policy drivers commitment.
- Pre-employment and random drug testing
- 24-hour alcohol abstinence before shifts
- Immediate termination for any violation
- Partnership with certified testing labs
No Discrimination
We uphold a strict policy against discrimination of any kind based on race, religion, age, gender, sexual orientation, disability, or national origin. Diversity and inclusion are core values at Yaya Car Service.
- No tolerance for bias or prejudice
- Respect for all passengers and colleagues
- Training on inclusive service practices
- Immediate action on any reported incident
No Unprofessional Behavior
Our professional driver conduct policy demands respect, courtesy, and discretion at all times. We do not tolerate inappropriate language, actions, or harassment of any kind.
- No use of mobile devices while driving
- Proper uniform and grooming standards
- Respectful interaction with all passengers
- Discretion and confidentiality
Limo Service Safety Policy – Beyond the Basics
We don't just follow industry standards — we exceed them
Routine Vehicle Inspections
Every vehicle undergoes regular maintenance and safety checks to ensure optimal performance and passenger safety.
GPS Tracking & Monitoring
Real-time tracking allows us to monitor routes, traffic conditions, and ensure on-time service.
Background Checks
All drivers undergo thorough background checks before being hired and periodically thereafter.
Professional Training
Our drivers receive ongoing training in defensive driving, customer service, and emergency procedures.
Complaint Procedure & Enforcement
We take every complaint seriously and act swiftly to protect our clients and uphold our standards. If we receive a credible passenger complaint regarding drug or alcohol use, discrimination, harassment, or unprofessional conduct, the driver will be:
Immediately Suspended
The driver is immediately removed from service pending investigation.
Formal Investigation
A thorough investigation is conducted to verify the complaint details.
Permanent Termination
If the violation is confirmed, the driver is permanently terminated.
Why This Policy Matters to You
When you book with us, you're trusting us with your safety and peace of mind
Our zero-tolerance policy limo service means you can relax, knowing that your driver is fully focused, you will be treated with dignity and respect, our vehicles are safe and well-maintained, and we hold ourselves accountable to the highest standards.
Our Service Commitment
We're dedicated to providing safe, professional, and reliable transportation
Contact Information
Address
7850 Traveller St, Unit 107, Frisco, TX 75034
Book a Ride
(469) 321-3238
info@yayacarservice.com
Service Hours
Monday–Sunday, 24 Hours
Report a Policy Concern
Contact us immediately regarding any safety or conduct concerns
Available 24/7
For more on transportation safety standards, visit the Federal Motor Carrier Safety Administration or check local regulations at City of Plano Official Website.
Explore our services: Frisco limo service, Plano car service, and AT&T Stadium transportation.